Missing pieces

You thought you had everything in your box, but it seems that a little elf has stolen a piece along the way... Don't panic, at MyBuildWorld , we make sure that your construction reaches the end.

If you notice that a part is missing or damaged in your set, here are the steps to follow so that we can replace it quickly:

  • Email us at contact.mybuildworld@gmail.com

  • Specify your order number , the model concerned , and describe the missing or broken part (a photo is always welcome).

Our team will track down the elf to retrieve the part, or send you a brand new one as soon as possible.

Because nothing should interrupt your creative experience, we are committed to providing you with a quick and suitable solution.

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